I wanted to order an item from Home Depot online, using my Home Depot credit card, but there was no indication that I would get the 5% discount that store credit card users can ask for when buying at the physical store.
I used the web chat feature to talk with a customer service rep, who informed me that the 5% discount only applies in-store... however, she offered to give me the 5% discount anyway. I just had to send her the order number after I checked out.
So, if you are ordering online from Home Depot and you want your 5%, there might be a way to get it.
Kudos to HomeDepot.com's customer service team for helping me out.
But, jeers to Home Depot for making the 5% discount such a pain to get. At Lowes, you get it automatically just by using your Lowes card.
But, jeers to Home Depot for making the 5% discount such a pain to get. At Lowes, you get it automatically just by using your Lowes card.